How do I get Martini enterprise access?

Enterprise plans bundle the features that high-volume teams and regulated industries require. The standard package includes higher API and webhook rate limits, dedicated account management, priority queue access on flagship video models, custom credit pools negotiated for your usage profile, SSO and SAML for single sign-on, audit logs for compliance review, custom data retention windows, and a service-level agreement for uptime and support response time. Bespoke add-ons such as regional data routing, signed data-processing agreements, and SOC 2 reports are available on request.

Enterprise also includes priority access to new models during rollout windows. When Martini integrates a new flagship video or image provider, enterprise customers typically get access during the closed beta phase before general availability. This is useful for teams that need to evaluate and lock in production workflows on a new model before competitors.

Enterprise is the right tier for agencies running production workflows for multiple clients, studios producing high volumes of video for film and broadcast, brands operating at a scale where consumer plans cannot keep up with monthly credit usage, and any team with a security or compliance review requirement (SOC 2, ISO 27001, HIPAA-adjacent). If you are running a small team with predictable usage, a workspace plan is usually a better fit than enterprise.

The threshold for considering enterprise is usually one of: monthly credit spend that exceeds the largest consumer plan, a need for SSO or audit logs that consumer plans do not include, a procurement process that requires signed contracts and DPAs, or a need for guaranteed uptime via SLA. If any of these apply, enterprise is worth the conversation.

Email enterprise@martini.art with a brief description of your use case, expected monthly volume, team size, and any security or compliance requirements. The sales team responds within one business day to schedule a demo. The demo walks through the platform with your specific workflows in mind and surfaces any custom requirements that should shape the contract. After the demo, expect a custom quote within two to three business days.

Onboarding for new enterprise customers typically takes one to two weeks: contract signing, SSO and audit log configuration, custom credit pool setup, and a dedicated workspace provision. White-glove onboarding includes a kickoff call with the account team and walkthrough sessions for your team. Once live, the dedicated account manager is the single point of contact for billing, model access, and feature requests.